For general managers

6 unpaid folios, $1,140. On your phone by 7:02 AM.

+9 rooms

ahead of normal for Saturday

Sample property: The Wildflower Inn

It emails and texts what it needs, follows up, and has Saturday's rate done before your shift.

  1. Watch
  2. Find
  3. Decide
  4. Act
  5. Verify

It works where you work.

  1. Email to Dana, GM · Mon 9:02 AM

    6 folios are unpaid, $1,140. Can the front desk collect today?

  2. Text to Dana · Wed 9:00 AM

    Following up on the 6 unpaid folios.

  3. Escalated to you · Sat 9:00 AM

    Still open after 5 days. Your call?

Follow-ups start when you turn them on.

rooms ahead on Saturday
+9
rooms ahead on Saturday
rate written, then read back
$227
rate written, then read back
on the chase list
$1,140
on the chase list

Sample property: The Wildflower Inn

Forest Springs Resort

29% to 34%

of room revenue now booked direct

Every night it finds the money, acts, and proves it.

30 minutes on your own numbers. See what it would have caught.